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Check Point

This guide covers the Check Point-specific steps (R8x, SmartConsole) needed to allow the RTA's outbound OpenVPN connection to connect.remotetesting.secureworks.com on TCP/443.

Note

For the full background (what the RTA connects to, why an ordinary "allow outbound 443" rule is not enough, and the two failure modes: TLS/SSL decryption and application control), see the firewall troubleshooting overview.

Activation-mode platforms also need get.remotetesting.secureworks.com

Appliances deployed from a generic image (AWS, GCP, Azure, Hyper-V on Windows 11) register and activate over a second outbound connection: standard HTTPS on TCP/443 to get.remotetesting.secureworks.com. When you add the decryption exception and application rule for connect.remotetesting.secureworks.com, also allow this destination and exempt it from TLS/SSL decryption (the appliance does not trust an intercepting proxy's re-signed certificate). Its IP addresses are not guaranteed to stay constant, so allowlist it by FQDN, not by IP. Pre-registered appliances (vSphere, VMware Workstation, VirtualBox, Nutanix, Hyper-V Server) do not use this endpoint.

Choose how to apply the fix

  • GUI (SmartConsole)

    Create the destination object, the HTTPS Inspection bypass, and the Application Control and IPS exceptions in SmartConsole, then install the policy.

  • CLI (mgmt_cli)

    Script the same objects and rules through the Management API with mgmt_cli, then publish and install the policy from the command line.

  • AI assistant (LLM)

    A copy-paste prompt that walks your AI assistant through the SmartConsole changes, pausing for your confirmation before the policy install.